Faizal joined Demos in August 2006. His research interests are public services, healthcare, citizen participation and management theory.
Faizal joined Demos in August 2006. His research interests are public services, healthcare, citizen participation and management theory.
At present he is working on a variety of projects including GPs of the Future, participation and capability within the context of the BSF programme and the impact of trust relationships within local government.
Prior to working for Demos, Faizal worked as a Business Development Manager for a private healthcare company, and worked at the Department of Health within the Independent Sector Treatment Centre programme.
Approaching its sixtieth birthday, the NHS faces some tough challenges. Success in treating acute illness and failure in prevention mean that medicine will have to manage a flood of chronic illness. This means rethinking relationships between patients, professionals and the public.
Building on State of Trust Demos publishes Trust in Practice, a practical investigation of how local councils can increase public trust, which shows that relationships are just as crucial as structural reform.
This project explores the opportunities and uncertainties of access to patient records.
More
We've all got a sense that trust in government and public services is declining. But we very seldom step back and ask questions like: what do we mean by trust, how do people form trusting relationships, and how can public service organisations realistically develop more of those relationships?
More