Niamh was a Researcher at Demos.
Niamh joined Demos in October 2005. She worked as a researcher, mainly focused on public services projects - and is looking in particular at how to effectively engage users in designing public services. She was also involved in a project working with parents, young people, and people with disabilities, using a variety of participative processes to help them shape the services they use.
Niamh's research interests also include information sharing, privacy and data protection, which make up part of the For Your Information project, to be publised next autumn. During her time at Demos Niamh worked with a variety of project partners including the British Council, running the Network Effect - a forum for young European leaders in Bratislava, and the Foreign Office, looking at public diplomacy and the Olympic Games.
Niamh's publications include 'Recruitment 2020: How recruitment is changing and why it matters', with Duncan O'Leary and 'The Collaborative State: How working together can transform public services', with Simon Parker.
Prior to joining Demos Niamh worked as a researcher at Dail Eireann, the Irish Parliament, and as a research assistant at New Local Government Network. Niamh holds an Honours degree in European Studies from Trinity College Dublin, and a Masters in Comparative Politics from the London School of Economics.
FYI: the new politics of personal information argues that individuals do not have enough influence over how personal information is used, and that we need to reconnect the everyday experience of giving away our details with the longer-term consequences.
Intermediaries have become hugely important to us. They mediate many of our personal and professional relationships, providing us with new opportunities, guiding and shaping our choices. Advisers, experts and brokers tell us where to shop, who to do business with – and who to hire.
Competition and choice have become the watchwords of public service reform over the past decade. But while these principles have delivered some important gains, they are not enough in isolation. Tight accountability and choice have often come at the expense of fragmenting the way that schools, hospitals and councils provide their services. Service improvement has come at the expense of the capacity to solve local people’s problems.
The Participative Public Services project will explore how to make participative, person-centred approaches to social care the norm over the next three to five years.More