Cool Tools for Government
We're looking at 'cool tools' that allow us to re-think public services. Who are the people seeing the gaps between individuals and institutions, and how are they filling them? How do we close feedback loops?
"cooltools"
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- 311 There's a lot of talk of the single non-emergency line number. Introduced by Michael Bloomberg in New York in the form of 311, Demos is now recommending that the government of New Zealand try it out. With a population that's less than London's it may just work. Our own government here in the UK is also exploring the idea of a single phone line for non-emergencies. First mooted in Transformational Government in 2005, it is now being considered as part of the channel review that was announced in... from : sophiaparker 14th July 2006