Participative Public Services
A manifesto for public service reform
"participation"
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- Person centred planning (PCP) and care management PCP is not an activity that is done to people by professionals, instead people themselves must lead it. This article explains the role of professionals - care managers - in responding to a more person centred approach, and outlines the 'five gear' approach to care management: 1. Gather information 2. Design service 3. Develop service 4. Solve problems 5. Review and learn from : niamhgallagher 2nd April 2007