The Journey to the Interface project
How service design can connect users to reform
Drawing on all of our public services work of the last three years, as well as over fifty interviews with service innovators in the public, commercial and voluntary sectors, this project explores the emerging discipline of service design, and what it has to offer to ways of approaching the transformation of public services.
"government"
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- Comprehensive Spending Review 2004 Comprehensive Spending Review document issued by HMT in 2004. from : sophiaparker 20th June 2006