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Preventing information ­exclusion

The author explores how ‘information exclusion’ could be exacerbated or alleviated and argues that policies to prevent it can play a major role in helping disadvantaged people.

The revolution in information and communications technologies (ICTs) threatens to leave behind those who do not have access to ICTs and lack the confidence or knowledge to use them. The author explores how this ‘information exclusion’ could be exacerbated or alleviated and argues that policies to prevent it can play a major role in helping disadvantaged people. Danny Kruger is a former Demos researcher.

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