Theme : participation
- The Tryanny of Participation in Information Systems A brief and accessible look at the problems associated with participation. from : petebradwell 29th August 2006
- The Journey to the Interface Drawing on the principles and practices of the emerging discipline of ‘service design’, this pamphlet argues that the common challenge which all service organisations face is how to create more intimate and responsive relationships with their users and customers. from : markfuller 29th June 2006
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