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Theme : services
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Users hold the key to future public services
Having service users involved in the design of public services seems an obvious way to ensure that their needs are met. But a report by PricewaterhouseCoopers (PwC) and Demos, a think-tank, says that public services in the UK lag behind those of other countries in doing so.
Across the world, public services are becoming more complex and resources more stretched. Collaborative design is an international movement, with more than 90 per cent of survey respondents across the world having taken part in a project that involved service users in its design or development.
from : charlieedwards
8th July 2008
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Efficiency and Local Government
If we want the public sector to be as slick and efficient as the private, we must accept that its top executives should be rewarded accordingly
from : williamhigham
13th November 2007
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Wage War
If we want the public sector to be as slick and efficient as the private, we must accept that its top executives should be rewarded accordingly
from : williamhigham
13th November 2007
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Grey Majority vs. Ipod Generation
I was at Tory Conference yesterday speaking at a Fringe event organised by the Smith Institute & Reform, entitled 'Advancing Opportunity: the grey majority versus the ipod generation', looking at economic and social fairness between generations.
from : faizalfarook
2nd October 2007
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NHS Productivity
Opening the papers this morning, it looks like Derek Wanless has thrown the efficiency cat amongst the NHS pigeons. We already knew that a large proportion of extra NHS funding went on staff wages, yet according to Wanless we have seen little increase in productivity. Improvements in smoking cessation and increased life expectancy are being countered by increasingly poor lifestyles/obesity and rising health inequalities between rich and poor.According to NHS statistics total staffing (FTE) in...
from : faizalfarook
11th September 2007
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GP hours - Time for change?
According to the Times today Alan Johnson is set to challenge some of the terms of the GP contract by proposing that GP’s open surgery out of hours and on weekends. This has met with some criticism from the BMA, who argue that other professionals don’t have to work weekends, and that out of hours work would mean a reduction of normal hours service.There are genuine questions to be asked around how to shape our current model of GP care to best suit the healthcare requirements...
from : faizalfarook
10th September 2007
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Side effects of pay injection for GPs
Response letter to Guardian article, Aug 7th 07
from : faizalfarook
10th September 2007
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Everything you need to know about... - 26/04/2007 - Communitycare.co.uk - the website for social wor
All you need to know about Commissioning
from : tomrichardson
26th April 2007
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Links in the chain
In this light, the debate over Home Office reform highlights a much broader set of questions about the future of the civil service. The government wants to raise the performance of its departments to increase their ability to deliver ministerial agendas. Its instinct is usually to split up functions and create tighter avenues of accountability to drive up standards. But the government also needs to increase the capacity of civil servants to work together across organisational barriers to tackle joined-up policy problems like security. It is not impossible to combine the two, but it requires a very different way of thinking about the way the centre does business.
from : charlieedwards
5th April 2007
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Fringe focus
So I've just got back from this year's Labour Party conference to find Jenni Russell's piece in Comment Is Free. Talking about the masterclass in holistic policy making (catchy title, no?) we co-hosted with the new economics foundation and ACCA, she argues that the fringe is where the real action lies, rather than the Today programme-esque obsession with intrigue and leadership debates. I'm inclined to agree. I admit I went up to conference suspicious that it would feel a bit like a circus for...
from : sophiaparker
28th September 2006
